For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website. COVID-19 information: Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. What you need to know Salary Range: $38,646.77 - $41,000.00 (Based on selected hire’s qualifications) Cover Letter & Resume: A cover letter and resume are strongly recommended. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA).
Identify problems and help create solutions among technology processes, training materials, communication workflows and diagrams, and processes performed by business partners within the division, the technical support staff for the Service Desk, and student technicians. Additional duties extend to managing Service Desk incidents and communication of initiatives and projects.
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Responsibilities include training, communication, and consultation for colleagues, student workers, and customers using software applications or processes.
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Provides support for over 650 full and part-time staff and 800 student organizations utilizing technology resources in over 40 buildings. What we want The End User Support Specialist I, under general supervision, for the Service Desk in the Department of Information Technology, is responsible for supporting information systems, productivity software, off-the-shelf software, and desktop computers, laptops, printers and other hardware and software environments designed to facilitate the business operations of the Division of Student Affairs. Learn more about our initiatives, and success stories by visiting our website. We help and support the departments to create environments that help students grow, develop, learn, and enhance the quality of their lives by providing opportunities for students to experience education and explore interests beyond the classroom.
Who we are The Department of Information Technology serves and supports 17 different departments within the Division of Student Affairs that are critically engaged in all aspects of students' lives and the delivery of key services and support. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values. Job TitleIT Training & Communication/Development Specialist Agency Texas A&M University Department Division Of Student Affairs It Support Proposed Minimum Salar圜ommensurate Job LocationCollege Station, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environments for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.